Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Are your materials sustainably sourced?
Couture is committed to ethical fashion. We partner with certified suppliers who prioritize organic textiles and fair labor practices.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Couture garments?
Each item includes a specific care label. Generally, we recommend cold hand washing or professional dry cleaning for our delicate silk and wool pieces.
Is my payment information secure?
Absolutely. Our store uses SSL encryption technology and PCI-compliant payment processors to ensure your data remains private and protected.